Return & Refund Policy

Last Updated: August 27, 2026

At The Good Carb Co., we want your order to arrive exactly as it should. Because of the nature of our products, all sales are final. Please review our policy below before purchasing.

Hardcover Cookbooks

All hardcover cookbook sales are final. We do not accept returns or provide refunds for change of mind, accidental purchases, or personal preference.

However, if your cookbook arrives damaged, defective, misprinted, or with a manufacturing error, we’ll make it right.

Please contact us within 14 days of delivery and include:

— Your order number
— A brief description of the issue
— Clear photos showing the damage or defect
— A photo of the shipping packaging, if the damage occurred during delivery

Once the issue has been reviewed and approved, we will send you a replacement copy at no additional cost.

Depending on the issue, we may ask that the defective copy be returned. If a return is required, return instructions will be provided.

Replacement requests submitted more than 14 days after confirmed delivery may not be eligible.

Digital PDF Cookbooks

Due to the digital nature of our PDF products and the immediate access provided after purchase, all digital purchases are final and non-refundable.

We do not offer refunds, returns, or exchanges on digital products once an order has been completed.

If you experience a technical issue accessing or downloading your PDF, please contact us so we can help restore your access.

Physical + Digital Bundles

If you purchase a bundle containing both a hardcover cookbook and a digital PDF, the digital portion of the purchase remains non-refundable.

If the physical cookbook arrives damaged, defective, misprinted, or with a manufacturing error, it may qualify for a replacement under our hardcover replacement policy above.

Lost or Incorrect Orders

If you receive the wrong product, please contact us as soon as possible so we can correct the order.

If an order does not arrive, please contact us so we can investigate the shipment. Orders that are not shipped or delivered as agreed may be subject to rights and remedies provided by applicable law.

Contact Us

For questions regarding a damaged, defective, incorrect, or missing order, please contact The Good Carb Co. through our customer support contact information listed on our website.

Please include your order number with your request so we can assist you as quickly as possible.

The Good Carb Co. reserves the right to refuse replacement requests where the reported damage resulted from misuse, improper handling after delivery, normal wear and tear, or where sufficient proof of the reported defect cannot be provided.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.