Shipping policy
Shipping Policy
Last Updated: August 27, 2026
At The Good Carb Co., we want getting your cookbook to be simple. Please review the shipping information below before placing your order.
Free Shipping
The Good Carb Co. offers FREE standard shipping on all eligible hardcover cookbook orders within the United States.
There is no minimum purchase required to qualify for free standard shipping unless otherwise stated at checkout.
Processing Times
Orders are processed before being shipped. Processing times may vary depending on order volume, product availability, weekends, holidays, and our fulfillment partner.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing time and shipping time are separate.
Estimated Delivery
Estimated delivery dates shown at checkout or provided after purchase are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Delivery times may be affected by carrier delays, weather, holidays, high order volumes, or other circumstances outside of our reasonable control.
Tracking Your Order
When tracking is available, tracking information will be sent to the email address provided with your order.
Please allow time for the shipping carrier to update tracking information after your shipping confirmation is received.
Incorrect Shipping Addresses
Please review your shipping information carefully before completing your purchase.
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided at checkout.
Lost or Missing Packages
If your tracking information shows that your package has not been delivered within the expected timeframe, please contact us so we can help investigate the shipment.
If tracking shows a package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors where appropriate, and with the shipping carrier.
We will review missing-package concerns on a case-by-case basis and assist with eligible carrier or fulfillment claims when appropriate.
Damaged or Defective Books
If your hardcover cookbook arrives damaged, defective, misprinted, or with a manufacturing error, please contact us within 14 days of delivery.
Eligible damaged or defective books will be replaced at no additional cost in accordance with our Return & Refund Policy.
Please include your order number and clear photographs of the issue when contacting us.
Digital PDF Orders
Digital PDF products are delivered electronically and do not require shipping.
If your purchase includes immediate digital access, your PDF will be made available electronically after your purchase according to the instructions provided with your order.
If you experience difficulty accessing your digital purchase, please contact us for assistance.
Physical + Digital Orders
If you purchase a hardcover cookbook that includes a digital PDF, the digital version may be provided electronically while your physical cookbook is being processed and shipped.
The hardcover cookbook will be shipped separately according to the shipping terms outlined in this policy.
International Shipping
International shipping availability, rates, and applicable destinations will be displayed at checkout when available.
Free shipping applies only where specifically stated. International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country or local authorities.
Contact Us
If you have questions about your shipment or experience an issue with an order, please contact The Good Carb Co. using the customer support information provided on our website.
Please include your order number so we can assist you as quickly as possible.